Privacy Policy

PHEMI respects your privacy and is committed to protect the personal information that you share with us. This policy describes how we collect and use your personal information.

If you wish to update or remove your personal information held by us, contact us by email at

Information Collection

PHEMI collects, exports, and uses personal information with adequate notice and consent, along with required filings with data protection authorities, when applicable. For example, when you request information, subscribe to marketing or support materials, enter contests or participate in surveys, or apply for a job at PHEMI, we will ask you to provide personal information to complete these transactions. The types of personal information you provide to us on these pages may include contact information such as your name, address, telephone number, and email address; and other unique information such as user IDs and passwords, product and service preferences, contact preferences, educational and employment background, and job interest data. We also collect information which is not personally identifiable to the user, such as referring URL addresses, time spent in certain areas of the site, and origination of the user.


When personal information is collected, we will inform you at the point of collection the purpose for the collection. PHEMI will not transfer your personal information to third parties without your consent, except under the limited conditions described in the section titled “Information Sharing and Disclosure.”


We will always give you the opportunity to “opt out” of receiving direct marketing or market research information. This means we assume you have given us your consent to collect and use your information in accordance with this Policy unless you indicate that you do not consent, for instance by clicking or checking the appropriate option or box at the point of collection. In some cases, when applicable, we will provide you with the opportunity to “opt in.” This means we will require your direct consent before we use your information for purposes other than the purpose for which it was submitted.

Cookies, Web Beacons, and Tracking

PHEMI may collect non-identifiable information from visits to our web site to help us provide better customer service. For example, we keep track of the domains from which people visit, and we also measure visitor activity on PHEMI Web sites, but we do so in ways that keep the information non-identifiable. This information is sometimes known as “click stream data.” We use this data to analyze trends and statistics.

A cookie is a small data file that certain websites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages you’ve visited, but the only personal information a cookie can contain is information you supply yourself. A cookie can’t read data off your hard disk or read cookie files created by other sites. PHEMI web sites may use cookies to track user traffic patterns in order to determine the usefulness of our website information to our users and in helping users reach that information. This information is not reviewed at an individual level. If you do not want your transaction details used in this manner, you can disable your cookies.

PHEMI web sites may also use technologies to better tailor those sites to provide better customer service. These technologies may be in use on a number of pages across our Web sites. When a visitor accesses these pages, a non-identifiable notice of that visit is generated which may be processed by us. These technologies usually work in conjunction with cookies.

If you prefer not to receive cookies while browsing our website, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser, although you may not be able to take full advantage of our website if you do so. In particular, you may be required to accept cookies in order to complete certain actions on our web site. You do not need to have cookies turned on, however, to use/navigate through many parts of our web site, except access to certain of PHEMI’s web pages may require a login and password.

How We Use Collected Information

PHEMI may use your information to fulfill your requests for certain information, to personalize your experience on our web site, to keep you up to date on the latest product announcements, software updates, special offers, or other information we think you’d like to hear about either from us or from our business partners, and to better understand your needs and provide you with better services. We may also use your information to send you, or to have our business partners send you, direct marketing information, or contact you for market research.

Merger and Acquisitions

Circumstances may arise where, whether for strategic or other business reasons, PHEMI decides to sell, buy, merge, or otherwise reorganize our businesses. It is PHEMI’s practice to seek appropriate protection for information should this situation arise.

Information Sharing and Disclosure

PHEMI will not sell, rent, or lease your personal information to others except as described here.

PHEMI may send your personal information to other companies or people under any of the following circumstances: when we have your consent to share the information; we need to share your information to provide the product or service you have requested; we need to send the information to companies who work on behalf of PHEMI to provide a product or service to you (we will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose); or we want to keep you up to date on the latest product announcements, software updates, special offers or other information we think you’d like to hear about either from us or from our business partners (unless you have opted out of these types of communications). We will also disclose your personal information if required to do so by law, or in urgent circumstances, to protect personal safety, the public, or our websites.

Your Ability to Review and Delete Your Account and Information

If you are a registered PHEMI account user, you may request an update or deletion of your personal information held by us by sending an email to:

Children’s Privacy Protection

Our web site does not target and is not intended to attract children under the age of 13. PHEMI Systems does not knowingly solicit personal information from children under the age of 13 or send them requests for personal information.

Third Party Sites

The PHEMI web site may provide links to third-party web sites for your convenience and information. If you access those links, you will leave the PHEMI web site. PHEMI does not control those sites or their privacy practices, which may differ from PHEMI’s practices. We do not endorse or make any representations about third-party web sites. The personal data you choose to provide to or that is collected by these third parties is not covered by the PHEMI Privacy Statement. We encourage you to review the privacy policy of any company before submitting your personal information.

We may also provide social media features on our website that enable you to share PHEMI information with your social networks and to interact with PHEMI on various social media sites. Your use of these features may result in the collection or sharing of information about you, depending on the feature. We encourage you to review the privacy policies and settings on the social media sites with which you interact to make sure you understand the information that could be shared by those sites.

Changes to this Privacy Policy

PHEMI will amend this policy from time to time. If we change our privacy statement, we will post the revised statement here, with an updated revision date. If we make significant changes to our statement, we may also notify you by other means, such as sending an email, or posting a notice on our home page.

Contacting Us

We value your opinions. If you have comments or questions about our privacy statement, please send them to Or you can write to us at the following address:

PHEMI Systems
180-887 Great Northern Way
Vancouver, BC V5T 4T5

July 28, 2015